Happy Holidays! We are back in the office on the 5th of Jan.

TAGS

CASE STUDY - Abbotts

From Emergency Callouts to Civil Scale Projects

About the Business

Abbotts is one of Auckland’s most trusted names in drainage and emergency plumbing. What started as a responsive drain unblocking service has grown into a full-scale civil and drainage operation—delivering everything from unblocking toilets to supporting major infrastructure works.

Despite their growth, Abbotts has stayed true to its roots: fast, reliable service when Aucklanders need it most. Overflowing drains, blocked sewers, stormwater issues—you name it, they’ve handled it. And now, they’re bringing that same urgency and quality to larger-scale civil projects.

The Vision

The old website? Ancient.
And it didn’t reflect the agility, capability, or growth of the business. The goal was clear: modernise Abbotts’ digital presence, clearly communicate their service evolution, and generate leads for both emergency and commercial work.

They also wanted a long-term platform for storytelling—a way to highlight projects, client success, and the journey from reactive plumbers to proactive civil partners.

How SK Digital Helps

We partnered with Abbotts to rebuild their digital foundation, expand their reach, and drive fresh enquiries. Here’s what we’re handling:

  • ✅ Full website redesign and development

  • ✅ Ongoing website management and SEO updates

  • ✅ Google Ads campaign management focused on lead gen

  • ✅ Landing page creation for foot-in-the-door services (like drain unblocking)

  • ✅ Strategic content planning for future storytelling and project showcases

What We’re Working Towards

As Abbotts continues to grow, we’re helping them tell that story—through content, case studies, and a rich, visual project gallery that captures the depth of their work. Our focus is to keep the leads flowing while helping them evolve their online presence to match their real-world capability.

Outcomes So Far

  • 🌐 Modern, high-performing website that matches the scale of the business

  • 📞 Ongoing Google Ads driving enquiries for key services

  • 🧱 Foundation laid for SEO, content, and a growing project showcase

  • 🤝 A strong partnership with a responsive, agile team who know how to get sh#t done